Telehealth in Savage, MN: How to Plan Your Online Clinic Visit
A follow-up visit should fit into your life. Willa Healthcare Family Clinic offers video visits for appropriate primary care concerns, with an in-person clinic in Savage when your care needs an examination, testing, or a procedure. If you are searching for an online clinic in Minnesota, start by checking whether the visit matches your needs.
What can a video visit cover?
Telehealth may be appropriate for reviewing laboratory results, discussing medication questions, following up on an established treatment plan, and managing certain ongoing conditions. Some new concerns can also begin with a video assessment. Your clinician decides whether the information available is enough to guide care.
A video visit may lead to an in-person examination or testing. Prescription decisions depend on your assessment, health history, and any required monitoring. A request for a refill is reviewed as part of your care.
How do I request a telehealth appointment?
Use Request Appointment and choose a video visit. Select whether you are a new or established patient and describe the reason for your visit through the clinic’s designated intake process. New patient appointments are 30 minutes; established patient appointments are 20 minutes.
Our team reviews the request before confirming your appointment. Tell the team where you will physically be during the visit, especially if you plan to travel. The clinic will confirm whether it can provide care at your location. You can also call 763-273-1668 for help choosing the right visit type.
Prepare for a comfortable conversation
Choose a quiet, private space with a reliable internet connection. Check that your device, camera, and microphone work before the appointment. Have your medication list, allergies, questions, and any measurements your clinician asked you to collect nearby. Ask the clinic how to join the visit and what to do if the connection drops.
If you would like an interpreter, an accessibility accommodation, or a support person to join, discuss this when scheduling so the team can plan with you. Tell your clinician who is present during the visit.
What will a video visit cost?
Most insurance accepted. Self-pay is available. Ask the clinic and your insurer about coverage for the specific visit, including your deductible, copay, or coinsurance. Request a self-pay estimate before the visit if you plan to pay directly.
Direct Primary Care memberships are also available. Ask which telehealth services are included in your membership and which services or outside charges may be separate. Your membership agreement explains the applicable terms.
What happens after the appointment?
Before the visit ends, ask about your next steps, any tests or in-person follow-up, and how to contact the team with questions. Confirm where to find your visit instructions and how results will be communicated. This helps keep your online and in-person care connected.
For a medical emergency, call 911. Appointment requests and routine video visits are scheduled care pathways.
Care connected to your Savage clinic
Dr. Uche Franklin, DNP, is a board-certified family nurse practitioner. Willa Healthcare Family Clinic provides family and primary care for children, adults, and seniors, with telehealth available when appropriate.
Willa Healthcare Family Clinic
5757 Egan Drive,
Savage, MN. 55378
Monday through Friday: 8:00 am - 5:00 pm. Saturday: 8:00 am - 1:00 pm. Sunday: Closed.
Prepared by Willa Healthcare Family Clinic. Updated September 17, 2026. General information for planning a visit; your clinician will recommend care based on your individual needs.
